It’s a service that gives you a US shipping address, receives your online orders in the US, and then forwards them to your country when you’re ready to ship.
Create an account, and your personal US address will be assigned to you for shopping and receiving packages.
In most cases, yes. You can use your US address at checkout. Some retailers may have additional verification or payment restrictions.
Your package is received, registered to your account, and shown in your dashboard so you can decide what to do next (ship, consolidate, repack, inspect, etc.).
Shipping is typically calculated by actual weight and dimensions. If volumetric (dimensional. weight is higher than actual weight, carriers may bill by volumetric weight.
It’s a carrier pricing method where large boxes may be charged based on volume rather than actual weight. Reducing box size can lower the billed weight.
Consolidation combines multiple incoming packages into one outbound shipment to reduce total shipping costs and simplify tracking.
Often, yes-especially when you would otherwise ship multiple parcels. However, savings depend on destination, carrier rules, size/weight after consolidation, and customs considerations.
Repacking optimizes box size and adds protective materials when needed to reduce damage risk and avoid oversized shipping costs.
Yes. If a retailer uses an oversized box, repacking can reduce dimensional weight and lower carrier surcharges when it’s safe for the items.
Photo inspection provides images of the parcel and/or visible contents so you can confirm what arrived before you pay for international shipping.
We can confirm what’s visible and identifiable in photos. Photo inspection is not a full functionality test, and checks are limited to safe visual verification.
It removes invoices, packing slips, and promotional inserts to keep the shipment cleaner and more private-especially useful for gifts and resellers.
No. Customs declarations and compliance requirements still apply. Invoice removal is mainly about removing unnecessary internal paperwork from the parcel.
Assisted Purchase helps when you can’t complete checkout due to US-only payment methods, billing address restrictions, or retailer limitations. You submit the item details, and the order is placed on your behalf.
Common reasons include US-only payment verification, unsupported billing addresses, retailer fraud checks, or restrictions on non-US accounts.
Yes. Oversized and heavy shipments may require carrier-aware options, dimensional pricing review, and sometimes repacking for safer transit and cost control.
Special handling adds extra care and protective preparation for fragile items, high-value goods, and shipments that may require battery-aware or restriction-aware packaging.
Some battery-containing items can be shipped depending on carrier rules and destination restrictions. Shipping method options may be limited for certain battery types.
Restrictions depend on carriers and destination customs rules. Common restricted categories include hazmat items, certain batteries, liquids, aerosols, and other regulated goods.
Declared value is the stated worth of your shipment for shipping and customs purposes. Insurance can be added to protect against loss or damage, especially for high-value items.
Yes. Many countries calculate duties and taxes based on declared value and product category. You are responsible for providing accurate declared values.
If insurance was added, documentation and declared value support the claim process. Photos and proper packaging can also help validate condition and handling.
Yes. US mail forwarding allows you to receive and forward letters and documents internationally, with options like consolidation, periodic forwarding, and secure handling.
Yes. Storage lets you hold packages at the warehouse while you wait for more deliveries, plan consolidation, or choose the best ship date.
Many plans include a limited number of free storage days. After that, storage fees may apply based on current warehouse terms and your account level.
Yes. Return handling can be requested if an item is wrong or unwanted. Return shipping costs and store policies still apply.
It’s preparation and logistics support for Amazon sellers: receiving inventory, checks, labeling (FNSKU), repacking to meet Amazon requirements, bundling/kitting, and shipping inbound to Amazon fulfillment centers.
Yes. Prepared inventory can be delivered to Amazon via Small Parcel Delivery (SPD. or freight options like LTL/FTL when applicable, aligned with your inbound plan.
Register, start shipping purchases (or inventory) to your US address, then choose services like inspection, consolidation, repacking, or FBA prep before outbound shipping.